Tags help categorize content, making it easier to organize and retrieve information. This guide covers how to manage tags in both the training section and the helpdesk articles.
How to Add Tags in the Training Section
Tags in the Training Section help organize datasets, links, and project files.
Steps to Add a Tag:
Go to the Training section.
Find the training dataset where you need to add a tag (URL, Doc, FAQ, Text, other).
Click "+ Add" in the Tags column.
Select the appropriate tag(s) from the list.
Click "Update" to confirm.
How to Add Tags in the Helpdesk Section
To add Tags in helpdesk follow these steps:
Steps to Add a Tag:
Navigate to the Helpdesk Section, In the Articles list.
Find the article where you want to add a tag.
Click on "+ Add" under the Tags column.
A dropdown with available tags will appear.
Select the relevant tag(s), Click "Update" to save.
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