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How to customise my bot persona?
Guide on customising the chatbot persona

The base prompt serves as the bot's persona, shaping its character and guiding its interactions with users. It ensures consistent responses that reflect the bot's unique personality traits, similar to a human. However, the base prompt does not enable the chatbot to perform tasks such as retrieving data or sending message on whatsApp.

Base Prompt (Bot Persona)

Base Persona outlines the capabilities of the chatbot, its response style, and overall interaction approach.

Defining a Chatbot's Base Persona

  1. Purpose

    • Clearly outline the chatbot’s primary function, such as providing support or sharing information.

  2. Tone and Style

    • Establish a consistent tone that suits the target audience. Options may include formal, friendly, or casual styles.

  3. Personality Traits

    • Identify essential traits that enhance relatability, such as being helpful, concise, or approachable.

  4. Response Structure

    1. Use bullet points or short paragraphs for clarity. Incorporate clear call-to-action phrases to guide user interactions

By integrating these elements, we can ensure effective user engagement with the chatbot.

Note: Regularly update the chatbot based on user interactions to enhance performance and user satisfaction.

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