1. Understanding AI Credits:

AI credits represent the usage of AI-powered features in your chatbot. An AI credit is calculated as the product of tokens and the AI model's consumption rate that is used when performing any AI task.

2. Explore AI-Powered Features:

Our platform offers a variety of AI-driven features that can enhance your chatbot’s capabilities, such as:

• Generating AI-based answers

• Automatic learning from past conversations

• Sentiment analysis and top intent analysis

• Summary generation and faster AI-assisted replies

• AI Helpdesk and more

3. Calculating the AI Credits:

You can use our AI Credits Calculator to calculate your AI credit usage. This tool will give you an approximate number of AI-powered knowledgebase messages your chatbot can handle. There are no limits on the number of automated or static responses created in the chatbot studio, so those won’t impact your credits.

4. Understand Model Pricing:

Different AI models have varying costs, and we are committed to reducing these prices as models become more affordable over time.

5. Compare Costs:

Implementing our AI chatbot can be more cost-effective than traditional methods. For instance, if your business needs 10 customer support agents working 24/7, the monthly cost of coffee alone at $5 per person could be $1,500—higher than the cost of running a AI Chatbot. This highlights how AI can significantly reduce operational expenses.

6. Get More Done with AI

With our powerful AI-powered chatbot, you can handle more customer interactions in less time, improving efficiency and reducing costs while maintaining quality support.