Enhance user interaction by enabling voice message support for your chatbot. While the chatbot can receive voice messages, it will respond in text format. Here’s how to configure it:
1. Access the Widget Settings
Begin by opening your chatbot from the Crisp dashboard. Navigate to Widget settings (as shown in the image) from the left sidebar.
2. Enable Voice Messaging
Within the Voice Selection & Audio Controls section, toggle the option to allow voice messages. Additionally, choose the chatbot’s voice if desired.
| Note: Crisp Integration currently does not support Chatbot TTS (Text-to-Speech), meaning that while users can send voice messages, the chatbot will respond with text replies.
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